CONTACT INFORMATION

email: centaurcelluloid<remove this>@gmail.com
PLEASE CHECK YOUR SPAM FILTER FOR OUR REPLY
phone: 505.730.9628 for immediate help

FREQUENTLY ASKED QUESTIONS

How Does the Charge Appear on my Credit Card?
The charge will appear as NF ENTERPRISES.

What is your refund policy?
Due to the nature of downloads, no refunds will be given unless there is a billing error or you were double charged. We want to make clear, though, that we DO make EVERY effort to respond to any requests for help if you have problems downloading or viewing the clips, if that is the reason you are requesting a refund! We are an honest company, so if you have a problem with your order, PLEASE contact us at 505.730.9628 or email us.

Any billing errors on our end will be taken care of immediately. Please contact us for a refund at 505.730.9628. LEAVE A MESSAGE!

If you dispute the charge with your credit card company BEFORE contacting us and asking us to resolve the problem, you will be blacklisted from using any of our sites. If you lie and tell the credit card company you contacted us and you never did, you will will be blacklisted from using any of our sites.

If you have a slow internet connection, then this would be a matter you should take up with your ISP, not us. All our downloads are on a high speed server.

I accidentally got double billed. What do I do now?
Please contact us at 505.730.9628 and we will issue a refund. You can avoid double billing by only hitting the “submit” button once.

HOW DO I DOWNLOAD THE CLIPS?
YOU MUST RIGHT-CLICK on the link, then select “save target as” or “save file as” to download the clips to your computer. If you don’t download the clip to your computer, it will NOT WORK! The files are too large to play off the server and they will time out. Also, if you want to keep the clips forever on your computer, you need to save them to your computer.

PRIVACY

Protecting your privacy is very important to us. Our Online Privacy Statement is designed to inform you about our online collection and use of personal information.

The only information we collect about you online is information that you voluntarily provide to us either because you have requested us to process financial transactions for you or because you are seeking information or support from us. We only receive personal information as a result of consumers’ financial transactions to purchase services or product or if you email us for support or help.

When we collect information directly from consumers, we will obtain only the information that is needed to provide our goods or services, such as credit card billing information and shipping address, so that we can provide customer service and to fulfill any legal or regulatory requirements.

When we obtain information about consumers from third parties, such as to verify that you are the authorized credit card user, we use only reputable sources, including public repositories. The information we collect may include, but is not limited to, your name, account numbers, billing and shipping address, or e-mail address, and other bankcard information.

If you supply us with personal information on this web site, you will only be contacted so that we can provide you with the service or information you have requested or to occasionally send you other information about this membership, such as in the event we may need to change your password or if we have a question about your DVD order.

We Do NOT Maintain Mailing Lists Of Any Kind, Period.